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Would you like to learn more about our frozen ice packs, which work well for both personal and commercial use? If you regularly ship perishables, our commercial ice packs will keep your items cool without the mess associated with melting ice. In some cases, these flat ice packs can be used to replace dry ice. If you have any questions or concerns, please reach out to us via email, phone, or by filling out our form below. We look forward to hearing from you!   

General Contact Information

+1-888-303-2321 (USA) herolily@live.com (Email) 1055 E Colorado Blvd, 5th Floor, Pasadena CA 91106 USA

Sales Reps

Alex Logan : East Coast Sales Manager Weston FL, 33326 Tel: 754.900.8487 Email: alex@herolilyusa.com


Anthony Parker: Australia/New Zealand Tel: 610.400.389.565 Email: apparker.solutions@bigpond.com


Paula Greene: Canada Hantsport, NS Canada Tel: 902.798.7819 Email: paula@beyondventuresgroup.com


Alain Auffret: France EU Sales Manager Tel: 33.680.6199.27 Email: auffret44@gmail.com


Joseph Park: India Tel: 919.446.606031 Email: Popuchenkaualan.com


Liza Frutos: Inside sales Tel: 626.482.0107 Email: lizaherolily@gmail.com


Scott Carwile Sales Director Tel: 626.864.2039 Email: scottherolilyusa@gmail.com


Kai Qiu
Tel: 626.688.1039 Email: herolily@live.com


Cesar Garcia: Sales Manager Tel: 818.967.6990 Email: cesar@herolilyusa.com


Meng Pan : Texas Tel: 256.335.5268 Email: panmeng9027@yahoo.com


Kerry Primn : Pacific Northwest Tel: 208.404.1848 Email: Kprimn83@gmail.com


Rick Beard: Pacific Northwest/Big sky Tel: 208.212.7425 Email: 212rickbeard@gmail.com


Jim Primm : Pacific Northwest/ Big Sky Sales Manager Tel: 208.308.6160 Email: jimprimn@hotmail.com